Staff Directory
Call 757-547-4405 or email Customer Care for all of your customer service needs.
Product Program and Service
Communications & Marketing
| Marcy Germanotta | Communications & Marketing Director | 757-549-0836 | |
| Barbara Owens | Graphic Design Specialist | 757-410-1475 | |
| Shanise Harris | Public Relations Manager | 757-549-0747 |
Executive
| Tammy Carlson | Human Resources Director | 757-548-4743 | |
| Tracy Keller | CEO | 757-547-0995 | |
| Sunny Smith | Executive Assistant | 757-410-1462 |
Finance & Technology
| April Van Skiver | Finance Director | 757-548-8917 | |
| Virginia Douvia | Finance Specialist | 757-547-4405 x1265 | |
| Michele Woodcook | Staff Accountant | 757-547-4405 x1266 | |
| Owen Gallagher | Technology Manager | 757-547-9851 |
Program
Member Engagement
| Terri Washington | Vice President of Member Engagement | 757-410-0725 | |
| Millicent Luu | Member Engagement Assistant | 757-410-1435 |
